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Gati Courier and Cargo Service

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Gati Courier and Cargo Service

lalsankar143 @lalsankar143

May 15, 2015 09:04 PM, 8686 Views

(Updated May 15, 2015)

Waste service don't choose

I have ordered a case for my mobile via Amazon and the seller send it via this waste courier with docket number 553249036.

It will take around two weeks to arrive in district office and hold it their, I complained their customer care, waste customer care. They just say sorry for the inconvenience and give me a complaint number, till now I don’t receive the product.

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Brand Response

Gati_Express

May 16, 2015 11:40 AM

Thank you for reaching out to us. We are sorry that your experience with Gati wasn't as pleasant as promised. We sincerely apologize for the inconvenience caused. Your concerns have been noted and we'll have a team working on resolving the issue for you immediately. In the meantime, please share the complaint number and your contact number with us. They'll help us assist you better.We are constantly improving our services each day to reach our customers' expectations and your review plays an important role in the process. We hope your next Gati experience is as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns.Assuring you of our best services always.Customer Service Team Gati-KWE