I had ordered an a/c from snapdeal & which was unfortunately dispatched through gati courier services. The product has reached item location with 1 pc short. When contacted its customer care they said it very casually that it is untraceable & it would take 1 -2 days where as it was left at its panvel office.
There was no sense of urgency & people working in gati are not aware of loss of time / money due to their error. whenever you get in touch with any gati employee there is a different story / reason given. I would never recommend anyone to deliver anything which is expensive through gati.
Adding further even our Mumbai dabbawala does a 100% job by delivering right dabba to right person at right time. Hope our personnel skilled expertise would resolve my issue at earliest.
doc no: 543673980