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Summary

Gati Courier and Cargo Service
Kamal Poddar@poddardurgesh94
Apr 19, 2015 10:58 PM, 10130 Views
GATI THE WORST NIGHTMARE

MY DOCKET NUMBER 641415485. My parcel is coming from shanghai to Kolkata. When I track on your website the status is shown out for next station since 16th April 2015.


Can I please know when will it reach India. My parcel contains some important documents and must reach to me safe and on time. Please tell me the current status i.e. where exactly the parcel is?


Is it in shanghai or reached Mumbai. I tried to contact Your customer care but nobody picked up


Your customer service is worst

(0)
Thank you for reaching out to us. We are sorry that your experience with Gati wasn't as pleasant as promised. We sincerely apologize for the inconvenience caused. Your concerns have been noted and we'll have a team working on resolving the issue for you immediately. Please share your contact number with us. It'll help us assist you better. We are constantly improving our services each day to reach our customers' expectations and your feedback plays an important role in the process. We hope your next Gati experience is as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns.Assuring you of our best services always.Customer Service Team Gati-KWE
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