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Gati Courier and Cargo Service

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Gati Courier and Cargo Service

Naveen Gurjar@nave420

Jun 11, 2015 03:21 PM, 16750 Views

Bad experience,late delivery+wrong pincode entry

I ordered 3 products from Amazon simultaneously, Amazon used Gati courier for delivery, It took 16 days to delivery my products.

Pincode entry in Gati database was wrong on the other hand it was correct for all 3 on printed labels, So this means these*ing morons messed up and than they tried to call me and shouted that it was my fault, I had to make 5-6 calls for correcting my pincode for given address, Don’t even think about this courier service, Pathetic people with Pathetiv Service.

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Brand Response

Gati_Express

Jun 12, 2015 05:32 PM

We are sorry that your experience with Gati wasn't as pleasant as promised. We sincerely apologize for the inconvenience caused. Thank you for bringing this to our notice. Please provide us with the docket number and If you have already registered a complaint with the company, please provide us with the complaint number. We'll have a team looking into the issue to make sure corrective measures are in place and that the issue doesn't get repeated. Also, if you happen to know the names of our employees you've interacted with and/or their phone numbers, please share them with us. We are constantly improving our services each day to reach our customers' expectations and your cooperation plays an important role in the process. We hope your next Gati experience is as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns.Assuring you of our best services always.Customer Service Team Gati-KWE