I purchased a white sapphire from gem pundit and sent it for external lab certification. The lab certificate indicated a yellowish tint(negligible) and gem pundit asked for my confirmation before dispatching. Though the gem was of good quality, I refused to receive it. Mr Akilesh was very supportive throughout and he made me choose a different gem of my choice. Though the cost of the gem which I chose later was 2k more than the earlier chosen gem, they dispatched it on my confirmation and did not charge extra. The pruchase thus had a happy ending.