I have taken a two year contract for my whirlpool 1.5 Ton A.C. from their Kolkata office. However I am not getting proper service from them. My A.C. broke down frequently but they repaired it on temporarily basis.I think there is major fault in my A.C. and in order to save money they are repairing it on temporary basis and waiting for my contract which is going to be expired on September, 2012.
I am a senior citizen and unable to bear such heat and humidity . I made a service call on 08.06.2012 , however in spite of providing service in next 24 hours no one came to my house till date. Every time I call them they said that a mechanic will go today. You are therefore requested to look into the matter and do the needful.
Details of AMC from: IGLOO SERVICE 1 SATYA DR. ROAD, KOL 700023. BILL NO 4984 DT 06.10.10
yours faithfully
R.P.SHARMA
Kolkata-700006