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mrs daftari@thankgod
Dec 16, 2012 11:33 AM, 11292 Views
Necessity’s the mother of invention

Necessity’s the mother of invention, turned v. true and highly profitable for me recently, so want to share the following info. with fellow readers through you please, if you can.


On 22nd of Nov, 12 I called ICICI Lombard for renewing my auto policy expiring the next day.


A)Previous year Nov, 11,  I paid Rs.4644/-  (this was also more than what I paid while renewing in Nov, 10 due to ignorance)


1)on total value of Rs.1, 93, 000/-(IDV 1, 75, 000+ 18, 000 for LPG kit)


2)for own damage Rs.3145/-  after deducting 20% no claim bonus(NCB)


3)for 3rd party Rs.1065/-


4)service tax Rs.434/-


5)thus paid Rs.4644/-


B)This year I was asked to pay  Rs.6823/-


1)on total value(IDV) of Rs.1, 60, 000/-!


2)for own damage Rs.4938/- after deducting  25% no claim bonus(NCB)!


3)for 3rd party Rs.1135/-


4)service tax Rs. 750/-


5) thus paid Rs.6823/-


After getting the above absurd quote, (normally auto renewal premium goes down each year with IDV reducing and NCB increasing) I contacted Policy bazaar.com who had sent many mails to me earlier, who on getting my mail called me immediately, gave me the lowest quote from Bajaj Allianz  as follows. I was pleasantly shocked  and considering the above 3 criterias I renewed my policy with them, which was done very efficiently by the tele executive of Policy bazaar.


C)renewal with Bajaj Allianz cost me Rs.3326/-


1)on total value(IDV) of Rs.1, 86, 000/-(Bajaj don’t give policy below 1, 70, 000+16000 for LPG kit


2)for own damage Rs.1825/- after deducting 50% no claim bonus(NCB)


3)for 3rd party Rs.1135/-


4)service tax Rs.366/-


5)thus paid Rs.3326/-


After above renewal I sent them mail informing bout the above and asking them’to quote good rate as we’ve 3 more high value cars to be renewed in January, 13(Honda Accord), February, 13(Skoda Superb) nd March, 13(Mitsubishi outlander)’ who sent following reply after many reminders.  As my insurance agent was saying that auto premium of Rs.40000/- was reduced to 28000/- of  Skoda Superb by him, is all the above not cheating? From: customersupport@icicilombard.com


To: daftari@vsnl.com


Sent: Thursday, December 06, 2012 11:54 AM


Subject: RE:ICICILom:2012120500525 Test mail


Dear Customer,


Please do not change the above subject line while replying to this mail or for marking us any mail related to this case. With reference to your e-mail regarding policy no 3001/56061633/03/000 & 3001/59092520/02/000


We took the advise from the sales team to check if we can give any discount in the premium or any other offer, but we are sorry to inform you that there is no such discount can be provided other than NCB if there is no claim in the policy.


Request your co-operation in the interim. If you need any further assistance, please feel free to write to us and we will be glad to assist you. Assuring you of our best services.


Regards,


Todmal Vimala,


Customer Support Team.


Wonder what cooperation I need to give them? They simply ’cut nd paste’ std. replies w/o meaning it.


I can furnish proof of whatever I’ve stated above, if reqd.


Thanking you with regards,


mrs s. y. daftari.


Powai.


daftari@vsnl.com

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