I would like to bring to the notice of People the advantages(?) of
utilising the services of Agencies who make tall claims of taking care
of People’s problems, as these poor creatures(mostly IT sector)either
dont have time or not knowledgeable about the Government
procedures.Take for example a simple thing of changing the Sur Name
(Post marriage) on The PAN Card. Income Tax people say that it takes
just 15 Days to issue the name change( Provided all
documents-marriage certificate, Residence proof etc) are submitted
along with the original PAN card .
This is exactly done by my
daughter-in-law on one of those unfortunate days 24.11.2005 .(please
note its 2005 and not 2006!) to Pay Square( the so called Pay Roll
People). We gave the the Gestation period and enquired on 14 th Feb
.about the status. They told there is Father’s mismatch(Thank God only
in Name!)and that we should go to UTI office in Pune and that we
would get the PAN in 7 Days! Anyway Paysquare was kind enough to
collect all relevant documents and resubmit to UTI. Now this process of
resubmitting the documentary proof of ancestral history has been done
two more times. At the end of it all, Pay Square( PayRoll people!)
say that its just their job is only to courier the things to UTI and
that we have to follow it up. If we have the time in the first place,
we would noy have gone to these chaps for Service. If they cannot
facilitate the whole process why should they take up these jobs?
Another thing is that they have different characters to do these jobs
! Nobody is sure what the other does!
Finally I have taken
up the case and after about 5 visits to local UTI office, innumerable
phone calls to Mumbai( local UTI says they are helpless!) and a
visit to Income Tax Office near Sadhu Vaswani Statue and a final
confirmation from UTI Mumbai that the revised Card has been
couriered.Again the PAN card has gone into a spin and it was in Space
for three more days as UTI has given to the wrong couriers! The story
has a happy ending. We got the revised PAN card on 7 - 10-2006.
Who is going to pay my expenses incurred for my visits to UTI & Income Tax office and various phone bills?
I
am writing all this so that no one will be lured by tall claims made by
these Agencies. UTI office is open on Saturdays also and anybody can
walk in and do the job personally and avoid all this anxiety and mental
torture.
Thank God we got the card before the First Anniversary( No credit for PAY SQUARE(THE PAY ROLL PEOPLE!)