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Glen Glass Cooktop Manual 3 Burner Gas Stove
Shibu Chandy@shibu191
Oct 02, 2017 07:09 PM, 3235 Views
Glass top of Gas stove brust. Is it safe to use?

Our house nearly missed an accident on 2nd Oct morning. My wife – Anita, fortunately got saved from a major accident today morning 8.30 am, she was preparing breakfast food on gas stove(Glen Gas Stove 3 burner automatic) in the kitchen, At that moment she just moved out of kitchen to attend a close relatives landline phone call and within seconds there was a loud bang sounded like a bomb blast and the entire kitchen was filled with tiny glass pieces, Attached is photo of Glen Gas Stove top where the glass top burst, cracked and flew all around. We brought this gas stove based on the company GLEN as a brand, its claim of using toughen glass which does not crash or break except some object is banged on it, Glen further promise of ultimate safety, its ISI stamp etc… We have the Store bill and Glen guarantee card, we approached the shop from it was purchased and they said guarantee is only for one year. So after 1vyear if any thing happens to the customer via the product thw company can escape. This is not done. My question is such glass top stoves are they safe for our kitchen and our families. The company is promoting their products with all flowery words. But what about the safety aspects and does the company safeguards for such incidents and offer compensation for such major incident.

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