I had used Global connect facilities in my Hyderabad tour and found it good. Hotel was good. They have provided what they promised.They have credited back the extra charge taken by CAB. I found Global connect as a good tour provider. I will rate around 4 out of 5.
As they are new so still in learning phase.So you will not get the customer care quality as other big organization. But still folks deployed in customer care are good and proactive however sometimes lack of experience comes in a way so please be patient for sometimes. They will get your job done. Thanks to Neha from customer care and Manish Gandhi from marketing for their quick and proactive responses.