This is my bad experience. I requested for redemption on 17/11/15 by cheque and as per them the cheques will take 8 weeks.So since I was not got the same till end of Jan 16, I put complaint to them.
Till date I put the ticket 6 times and I have not received a proper reply nor my cheque. Every time they close the ticket asking me to give my address details.In the first reply itself I gave the same, but in spite of it they are closing the ticket every time with the same comment.
It seems they are just avoiding the payment.The last ticket response even I put I will put this issue in social website, but again the closing the ticket is with the same answer
When the redemption Number itself is quoted they should not ask anything else, But when asked details also given, still repeating the same is cheating
Venugopal