I have travelled with these people just once. And that when I decided that I am never gonna travel with them ever again. To start with its a know fact that go air is well known for its cheaper price. They are able to give people tickets at a cheaper proce because they do not invest a lot if money in maintenance. As a result the flight is wuite bumby. The service is bad. The crew member is not at all helpful. I have had a very bad experience with them.and to add up they also lost my luggage. I was travelling from goa to mumbai and it seems my bag was left at ago. Took them two days to get it back for me. Bt atleast I got it back. Never should have happened in the first place.