After my last review that I had posted, where I had mentioned how I and my wife were tricked into signing up a contract . I had followed up with Go Leisure Team multiple times.
After I sent a few complaint emails to their care@Goleisureinternational.com and care18@goleisureinternational.com addresses, I got a reply from them in the following exact words:
" As per last conversation the person is ready to take the responsibility & mAnasultangement will refund your entire amount which is 5, 000. "
So I went to collect my refund cheque to their SB ROAD PUNE office.
The customer care representative wrote a letter and I was forced to sign this letter OR ELSE my complaint will not be resolved and I will not get my refund. The letter stated the following:
" I confirm that I have received the 5000 Rs Cheque and my contact is cancelled . .
" IF GoLeisure finds any comments or reviews from me on any social media website, then they have legal rights to take action against me" .
I was forced to sign this letter OR ELSE they are not ready to refund me my lost amount. Whereas on the email, they had agreed to the mistake they made and agreed to refund in full.
ALSO,
I was forced to DELETE my previous complaint and review that I had posted on MouthShut or else, I can talk to their lawyers about this.
Also, when agreed to sign this letter and demanded a copy of this letter, they denied to provide me the copy. The letter only stays with them.
So I have not signed this letter.
I am filing an official complaint to the Police and my lawyers. If anyone would like to join me, feel free to contact me at+91 8983775194 .
NO COMPANY in the market has right to make you sign such kinds of documents.
NO COMPANY in the market has right to not share the copies of the documents that you sign on their letter heads.
NO COMPANY in the market can force you to delete your reviews on the Public Sights, because those are our experiences.