I wish to inform the public that following company in Goa is cheating innocent customers like us by telling lies and giving false commitments and conning people into paying money in their bank account.
The Timeshare Users Group( Unit of Royal Goan Holiday Resort Pvt. Ltd.)
Joalda Apartments, Landscape Builders, Naikavaddo Calangute - Goa 403516
Landline: 0832-6513352 Mobile: 09225699281
Their marketing executive Ms. Natasha kept phoning my son for 4 days with an offer that if he pays Rs.10, 000/- as membership fees for joining their Timeshare Users Group, they will sell his unutilized 6 nights-7 days vacation to a French couple who needs the same urgently. They guaranteed him that if he puts Rs.10, 000/- in their bank account, by same evening they will transfer Rs.49, 000/- to his account towards exchange of the 6 nights-7days.
They sent him an introductory mail explaining benefits of membership etc. Then he asked them to confirm the offer of Rs.7000/- per day in writing, which they did. Then some Ms. Melisa called him saying that she is Head of Quality and “guarantees genuineness of the offer”. She also promised a 3 nights – 4 days free stay at their resort in Goa.
Ms. Melisa also sent an sms on 13.11.13 reading as under( saved in my mobile):
“Gud morning sir, this is Melissa( timeshare users group) . I hope u will send me the details, payment today as I have already blocked the clients. Plz respond back. Thanks.”
My son deposited the money on 13.11.13 for credit to their Bank account in HDFC Bank - Candolim Goa Branch believing their offer and sent them the details along with a completed registration form. Then Melissa called back at 4 pm on same date and informed that verification will happen on 14th morning and by 14th evening the amount of Rs.49, 000/- will be transferred to my bank account.
On 14th Nov. their verification person called. On asking, she told my son that their registration process will take 4 days and after that the amount of Rs.49, 000/- will be transferred.
Sensing that they are frauds, we asked them to refund my Rs.10, 000/- but they are giving funny excuses, like my son has signed their registration form and have to abide by their rules. They have stopped responding to our phone calls. Based on this bad experience, I checked on the internet and realized that this company has conned many people in the past which can be seen by visiting the link below:
http: // http://www.consumercourt.in/travel-agent/35977-cheated-royal-goan-holiday-resorts-private-limited.html
We all need to be very careful with these so-called time share people.
Regards,
GKK Singh