I have Vw Vento Highline car for the first time I had given general service with go buper
Due do there attractive prices and ads I had chosen the gobumber
comming to the point as go bumber promised they supose to give engine oil as shell
and the garage where they assigned used low gradencheep castrol oil and I had ask them why did u use this
they said oil is better than shell and they are not accepting to change
garage( perfect motore in white feild bangalore Garage person Abubl kudds 7795111051)
and they used low grade coolent oil and the garage gyu damaged my head lamp where I need to replace with new one
with my own cost they had removed bumber to fix lamps and some other check and broke my bumber locks
and I had opted for interior cleaning and the persone took some shampo and one brush and pored that shampo water on the seat
and rubbing with brush which they use for tyre cleaning
when I ask y u doing like this he replied this how we do interior cleaning
and after few strugles finally they finieshed so called general service
and the gobumper said there will be 24 health checks will done
Insted of doing that they ruined my car health
Finally comming to billing part go bumper say total after disount and offers I need to pay 3500 I had all the proff in recording
they charged me 6000 when I ask for this they go bumper people dont know any thing they simple tell all this prices you need to pay complet bill
I tried reaching go bumber customer care but they are like Govt employes work for 9 to 6 pm
and I paid and left
Next day in the morning I took the car out while entering into the car I got that very bad smell where interiro cleaning done with water and water enterd into my leather seats and giving that smell
and engine noise is different than before
I got call from go bumper for the feed back( Saranya who is the agent spoke to me)
I explained complete story what had happend they arragnded for reservice againg
when I took for re service they did nothing and try to convince me like every thing is fine in my vechical and did do anything to the complaint
And most funny part is when I ask for bad smell in car due to interiro cleaning
He replis that this is common in all cars u have drive vehical by opening windows and have dry your car in sun and I dont understan whats the point of ineterior cleaning
By this answere my fuses are gone I said enough boss leave my car I am going and came out the garage
and I called them and complined againg go bumper says that we cant refund we can only arrange for reservice
and I dont understand how many times I need to go for reservice when there is no worth in mechanic
I spoke to customer care no response and garage no responce
and the garage persone dosent have scanning mechaine to scan
WORST SERVICE WAST OF MONEY AND TIME AND WORST APP & CUSTOMMER SERVICE
So frnds please dnt trust go bumper if you love your Vehicals
Go Bumper its all bad signs for you very soon you have close your services