I bought a new refrigerator from Godrej after a lot of market survey 2 years back. It is a 410 litre model. It was bought under the exchange scheme and I gave my old fantastic working godrej refrigerator for the newer model as everyone was of the opinion that it is a Indian company and also it has great support staff and fantastic quality assurance. It was a fully automatic model and my nightmare started from the 2nd month onwards and the model stopped cooling and after a lot of running around got it replaced.
But even the 2nd model didnt work and I was told by the company people that the model had a flaw and the automatic feature will not be functional. I wanted a replacement but was denied, and was given the option of converting it into a semi automatic model, and there was no one ready to listen to my problem in the Godrej Office. Its been over 2 years I am using the product which even doesnt cool properly and cant do anything. the only option is to throw it on the road as no one will buy it.
Regards,
Saurabh