Hallo friends, I bought this washing machine in previous year at 11 month. Warranty 2 year warranty on product and 5 years on motorI feel some problem in washing wheeling and some others and when I contacted with customer care. their customer care gives good response means when I complained today 2 pm then their representetive comes at my home at 8 pm and removes my problem. so, I can say that godrej is a good brand and service is also good. thanks godrej.