We visited the Godrej store with high hopes, but unfortunately, their salesman misled us regarding their service. We purchased a triple-door wardrobe, which was delivered within four working days. However, the installation engineer arrived three days later, only to discover that some parts were bent.
We promptly requested a replacement, but it took eight to nine days to arrive. After another two days, the engineer returned, and to our dismay, we received another damaged product( bended, scratch)
We had clearly informed the salesperson that we needed the wardrobe on an urgent basis and didn’t have much time to wait. Despite waiting for almost 15 days, the product was still not satisfactory. Godrej didn’t offer us any alternative options, leaving us no choice but to install the wardrobe. However, I’m extremely dissatisfied with Godrej’s service.
I spent a significant amount of money, which I feel has gone to waste. I will not recommend Godrej to anyone, nor will I purchase any other products from them. I demand a response from Godrej and will be sharing my disappointing experience everywhere.