Hi All,
I am facing a real nightmare after purchasing this product. Its costing around Rs.25000, and compared to all other leading brands like LG, Samsung, and Whirlpool, in the category of 410 litre capacity, this is the worst refrigerator to buy.
First I purchased this product on the 27th of July, and the Shop where I inspected and selected this product, M/s Vivek Lts, told me that the piece which I had selected for delivery is having some manufacturing defect and hence will not be able to delivery the fridge on the agreed date.
2 days later on they delivered me the Godrej Frost Free GF -21 model, and after a week its cooling went down and I called their service center and told them its not cool enough, even when I set the temperature to max and also Frost started forming in the refrigerator.
Then the manager replaced that model with a brand new one, and again this one is also having the same problems. Now I have written mails to Senior Staff of Godrej Appliances and also complained to M/s Vivek Ltd, yet my problem still persists, and I regret badly by sinking in such a huge amount of money in this product, which does not as any quality and the godrej service is absolutely lousy.
Every day morning, we wake up to find that Frost that has got accumulated in the fridge has melted, resulting in water overflow on the floors, and I had buy Cleaning mops to clean the water accumulated on the floor. I think this is what godrej calls as Frost Free.
Please do not go for this product, since I really doubt the abilities that are mentioned in the brochure of this product.
Please be carefull, do not buy this product, since I have suffered badly in this, and I want to educate people on this product and quality of after sales service offered by Godrej.