I made the mistake of buying a GODREJ Pentacool GF28. It required two ’sensor ’replacements, one ’PCB’(printed circuit board) change and another ’Gas charge’ within the first year of usage.
When it again broke down and its service personnel suggested another ’sensor ’change (the third time!!) and it was still within the first year warranty period, I repeatedly requested the company for either a refund or a replacement. They first tried to mislead me and then outright ignored my request.
I wrote to the consumer ’CORE’ team. GODREJ dismissed their appeal as well.
Next step would be to go to the court; due to lack of time I cannot manage that, hence I would request all to be aware of buying any GODREJ product. It is a company which does not respect its customers and should die off.
If any one is interseted, I have all letters and documents related to the above in my possession.
I will continue to write of this exploitation in all available forum. If the reader is aware of any other similar site please write to me at dr.sarkar@yahoo.com
Thanks.