I booked a return flight to Delhi a couple of months back and at that time HDFC was giving a cash back of 1200( as advertised on the Goibibo website).
Accordingly, I applied the promo code and the terms and conditions said cash back would take upto 60 days to come to my account. SO I waited and now its beyond 60 days and I still did not receive the cash back.
So I called up ibibo and they say I never applied the promo code. They tell me their log does not show anything. My point is why would I care what your log shows? I applied the promo, the website accepted it, period.
I told them after 2 months, I do not expect this non sense. Then they ask me do I Have the screenshot of my payment page . Who does that?
My point is these guys are big cheats, they advertise cash back on their website with no intention of giving it.