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I booked a hotel and in ticket it was clearly mentioned in first line that if you cancel your ticket before 1st Nov youll have to pay Rs. 0 as cancellation charges.
My plans got preponed on 29th Oct and did one another booking in which it was mentioned if you cancel your ticket before 30th Oct youll pay Rs. 0 as cancellation charges.
Now I called them to cancel the later one and they said its non refundable which is no where mentioned in their policy. Then I said ok, please cancel the one I just did. They said it is also non-refundable. How how can I visit same place twice in consecutive weekends.
They even started fighting with me over this. I asked Ill be happy with half amount as well. But they denied it. Worst website to book ur tickets.