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Goibibo

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Goibibo
Anshul Chauhan@anshulchauhan678
Oct 30, 2014 01:48 PM, 26080 Views

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goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.

Most fraud company I've ever encountered.

I booked a hotel and in ticket it was clearly mentioned in first line that if you cancel your ticket before 1st Nov you’ll have to pay Rs. 0 as cancellation charges.


My plans got preponed on 29th Oct and did one another booking in which it was mentioned if you cancel your ticket before 30th Oct you’ll pay Rs. 0 as cancellation charges.


Now I called them to cancel the later one and they said it’s non refundable which is no where mentioned in their policy. Then I said ok, please cancel the one I just did. They said it is also non-refundable. How how can I visit same place twice in consecutive weekends.


They even started fighting with me over this. I asked I’ll be happy with half amount as well. But they denied it. Worst website to book ur tickets.

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We regret the inconvenience caused to you. We appreciate your feedback and we will share the same with our relevant team. - Team GOIBIBO
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