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I am a happy customer with goibibo but I also have some issues I choose goibibo for its best deals and for reasonable price and I also get so so what I want I booked with goibibo almost 15 times as of now and I got reasonable deals everytime. Goibibo app is also very good and clear you got every thing from hotel to flight but one time I have a issues with my cash back its take almost 25 days to got that and I have to call several times but atlest after 25 days I got my cashback over all services are good and also deals are good go for goibibo I recommended