goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.
I have attempted to contact customer care using my registered phone number and OTP. After following all the instructions in the IVR menu, the call gets disconnected automatically at the final step when transferring to an expert. Additionally, there is no email provided to register a complaint or request cancellation.
I am extremely frustrated with the lack of communication regarding my flight cancellation refund. For the past four days, I have been trying to reach Goibibo for an update, but calls to the registered number are either cut off or go unanswered. There is no provided email address to contact, which leaves customers with no reliable way to seek assistance. This level of service is unacceptable, and the lack of support is causing me significant inconvenience. I need immediate assistance with my refund status.