goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.
Guys . If u book any bus tickets or flight tickets via GOIBIBO, it means, u r going to get looted officially and openly . Beware of hidden charges and cancellation fees that these people apply on u heavily . When asked, they will say that it has been already mentioned in small ant size letters in the policy(which can’t be seen by a common man) .
Better go for the direct bus service sites and Flight services sites and book the ticket rather than getting tempted by some C class offers that GOIBIBO offers you on booking .
Worst customer service and arrogant executives are placed to handle the calls .