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Goibibo

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Goibibo
Ajay Gupta@ajayneera2007
Sep 26, 2015 10:37 PM, 25890 Views

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Very bad experience of hotel bookings via goibibo

I had booked hotel at Gulmarg using this site where I found that this site is cheating people in many ways. First of all, the sites gives a cash back of about 50-100% to the cost of booking hotels which it advertises that the cashback can be utilised to book next hotel within some limited period.


However, the trick it does is lures people to get in trap of cash back, thereafter on next booking it just allows about 10% of cash back to be used of the cost of next hotel booking whereby one again pays a very high price despite having cash in goibibo wallet.


Secondly the hotels it has on the list that I booked at Gulmarg was The little Silver, which was about 1 km away from road head, the porters were required to take your luggage and bring back, where in the porters damaged the luggage badly.


The manager washed away his hands to compensate the loss and travel agency Goibibo did nothing to help us despite raising the complaint. His behaviour was atrocious and pathetic service. Actually such hotels are never booked by one who would know about its location, service and hospitality. So be vary of this travel site and hotels that it offers for booking if you want to enjoy peaceful and enjoyable holiday- avoid this site and especially never book this hotel Little Silver at Gulmarg, or possibly just avoid this site.

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We regret the inconvenience caused to you. We appreciate your feedback and we will share the same with our relevant team. - Team GOIBIBO
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