goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.
This is how Goibibo.com works - First they lure you by throwing some attractive hotel discounts and make you pay full money. Then after a week they send an email (see below) showing their inability to confirm the booking. If you ask for cancellation then they ask for another week to return the money. Is not it cheating?
Dear Mr Chatterjee,
Greetings from Goibibo!
We regret to inform you that unfortunately we are unable to confirm your booking for the ID mentioned above in the original hotel that you have booked due to non availability of rooms with the hotel. However we are already in the process of searching an alternative hotel for you and will update you soon with the best alternative option available.
I apologize for all the inconvenience caused to you and highly appreciate your understanding and patience for the same.
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Thanks and Regards,
CRM- Hotels
Goibibo| http://www.Goibibo.com
Phone: 0124-6777000
Goibibo.com
Bookings – Done Dona Done Done