Ibibo Web Pvt Ltd is working closely with MouthShut.com to enhance customer satisfaction.
I had booked my tickets with my planned travel in March 2020. Due to Corona, the Airline(AirIndia) cancelled the flight and refunded my money to Goibibo but they have not refunded my money back as of Jan 2021. Their Chat / Email /Phone systems do not work and effectivley I am unable to communicate my concerns with them.
Their social media handles are only to engage people and misguide them. As a travel company and brand, I pity them. Stay away from them and explre other respected international travel brands even if they are little expensive, but avoid this crap.