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I have been booking hotels from this site since 2 months and booked hotels for nashik and aurangabad. My overall booking experience was great and the hotels which I had booked were good. Also the deals are great for hotels. U really get hotels at good low price that too with breakfast complimentry.
Two days back I was in aurangabad in a hotel booked from goibibo. I didnt find that hotel neat and good. I complained them about the hotel ckeanliness and they immidiately changed my hotel only and gave me another good hotel same night at no extra cost, which was hotel pearl at nirala bazar.
They acted fast.