Service and support: its service support is not good, as you cannot use your gocash+ to book a hotel or bus and it will expires after sometime and it takes time getback your money when you cancel a flight ticket, sometimes more than 24 hrs.
information depth: although it has separate page for queries and information but it is not much of useful
content: but the content is given good but you open this site you get confused not a single word is given breifly
time to load: it is taking so much time to open the site and load the information and compare to other sites it is costlier
user friendly:this site is user friendly you can do whatever you want i.e you can book a hotel, flight, bus etc conveniently