goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.
I have booked two tickets paying almost INR 5000. While cancellation they are asking for more money to cancel the tiickets itself. Along with cancellation charges there are some additional charges being asked for from goibibo side. Be very careful, this is the first and last booking with them. And worst part is there customer support is completely IVR i.e. you will not get to speak to anyone it is just a hopeless experience with them.