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Goibibo

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4.0

Summary

Goibibo
navin @navin21
Jan 31, 2013 10:55 AM, 2135 Views

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goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.

Worst services and fraud customer care agents

We booked our holidays through Goibibo site and paid whole amount through credit card. They even didn’t inform to hotels about our arrival dates and package we booked. We didn’t even get the best hotel room which was shown on the site while booking .


The charged us huge price for 3 star hotel. Actually the  hotel price was half rate .but we paid high price for simple room through goibibo, when we complained about this they even didn’t have curtsey to reply us back , the customer care agent is unprofessional. Goibibo site really Sks and they are frauds , please never use this site , getting refund back is really pain and they are not providing good services.


The team is full of trained cheaters from Noida . They are showing 1000 Rs or 2000 Rs discount which is to fool people in actual the hotels charges are overpriced. Avoid these cheaters site

Issue Resolved
(16)
Dear Navin, This is in reference to below query. Kindly share your hotel reservation details with us, so that we can investigate the same and provide you with the explanation. Kind regards Goibibo Team
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