This morning he went to the gym and was turned away. He was told that because he lived out of state that he couldn’t use the pass, as the purpose of that pass is to sign up new members. Well, they are correct, he does live out of state. I am irate at the fact that he was turned away after we followed the directions I was given. I will be looking to voice my complaint elsewhere and will also be cancelling my membership, in addition to spreading the word about this location and their poor treatment of their customers and their loved ones. especially a member of the military! This is simply unacceptable in my eyes.