Golden Palms has the most unprofessional middle & top management staff, leave alone lower staff. Can go to any extent for higher business. Booked for a big international corporate conference, and to our shock, 2 days before, they informed us that our conference hall is given to the other company, by mistake, for a bigger conference. Since the other clients were having a bigger program, we were allotted a smaller hall without asking us. Right from sales manager to director remained adamant that we have to settle for the smaller hall, though its their reservation error, as the other clients are having a bigger program. They did not even bother about our preparations and reputation. We had to pull-out of Golden Palms, as luckily we got a place in the other hotel just a day before the conference.