Points why you shouldn’t even consider this so called resort-
Pathetic manager- her bad skills, bad tone, inefficient, completely unprofessional !
Staff- unskilled, suppressed, helpless
Property- not at all a RESORT. Worse than a lodge. Here’s why:
Rooms: dirty walls, damp rooms, old & stained bedsheets, broken window AC without any temperature control knob, room phone dead, mosquitoes in the room, no bisleri bottles, had to ASK for the towels, washrooms without a jet spray & not enough toiletries, not even a hand towel
Lift not working
Leaking flush in the waiting lobby washroom
Improper reception at check-in
Online bookings get old, worn out rooms
Not at all the same as shown in the photographs
Had the worst experience ever!
After reporting all this stuff, the manager had the audacity to ask us to leave and demand refund from #goibibo and put the worst of reviews wherever we wished to. “Jo likhna hai likho, jaha dalna hai dalo” her words! It took us 2 hours of continuous complaining to get her talk to us. She was busy having lunch while we were breaking our heads with her staff.
We demanded change of room, she said the resort was full and before we checked out choosing to refund, she sold the rooms to someone else within no time. Watta hospitality!!