The car reached service station on 30th December 2020 and initially they informed engine oil leakage and they fixed and stated engine still having noise, they would like to do Engine overhaul and provided estimation and after 2 weeks again they mentioned parts are damaged in engine we need to replace again got new estimation for the repair after 2 months of waiting, Engine is fitted and now they are telling still there is some problem with car we need to inspect ECM and from past 7 days still they are inspecting. If we ask for any update after keeping Car in Garage they are scolding customers.
I have not received any genuine updates from GoMechanic or Service center from day 1.
Every time I will have to escalate to the next level to get the updates and will only get false commitments from all levels.(escalation team)
After dealing with you for about 2 months I got clear picture on how worst GoMechanic deals with the customer.