I had a poor overall experience with GoMechanic. This was the first time I tried their service and had issues right from the begining.
Booking service on the app - no one bothered to pick up the car on the scheduled time and date. Reached customer care multiple times ad only got false assurances.
Car eventually picked up at 9 PM!, didnt even seem to be an authorised service center(local mechanics?)
No progress report on the car
Eventually received the bill and seems like their pricing is same or higher than company service centers
Post service, mileage of the vehicle has dropped drastically and there is no pick-up at all. So quality of service is questionable.
I would stick to the company service centers as they are single brand, reliable and guaranteed.
I suggest to be careful and think twice before putting your car through little known garages.