Washing Machine Issue (SR001882)
I am deeply disappointed with your service regarding the unresolved issue of my washing machine, which has been non-functional for the past 18 days despite my repeated complaints and follow-ups.
Details of the Issue:
Device Issue: Not turning on
Customer Name: Manoj Kumar Sahoo
Mobile Numbers: 828046xxxx
Your service team has failed to send a technician or provide a satisfactory response. The delay and lack of communication have caused significant inconvenience and reflect poorly on your service standards.
I kindly request an immediate update and resolution of my complaint. If no action is taken promptly, I will have no choice but to escalate this matter on Twitter and consumer forums, to seek justice.
I hope you will take this matter seriously and ensure a swift resolution.
Looking forward to your prompt response.
Manoj Kumar Sahoo
No reply till date and no refund
GoWarranty: Unethical Suspension of Service & No Refund (SR001882)
Extremely disappointed with @GoWarranty! My washing machine has been non-functional for 15+ days, yet no technician has visited. Despite submitting a valid service estimate from an authorized Samsung center, my extended warranty was unfairly suspended just for giving honest feedback!
Blocked calls, denied service, and no refund—this is unacceptable!
I demand:
? Immediate service under warranty
? Reinstatement of my plan or a full refund
? A valid explanation for this unethical behavior
If no action is taken in 48 hours, I will escalate this issue to Consumer Forum, Social Media & Legal Authorities.
#GoWarrantyScam #ConsumerRights #FraudAlert #RefundMyMoney #BadService