I had visited the Grand Hotel in June 2005 with my husband. The only mode of transport was the handcart. It is a very famous hotel, so it was easy to locate. Our trip was arranged by Raja Rani travels , I wish they had arranged for a pickup vehicle from the station itself as it was very early in the morning.
The hotel staff were very polite with us though we reached at 4 am.
The hotel interiors reminded me of some palace in the bygone era . They had a beautiful garden with a swing. Though Amritsar was hot at that time the beautiful garden within complemented it very well. They had also arranged a vehicle for us to go sightseeing and the driver was well versed with the area. The dining area was very comfortable. It was overlooking the garden. The service of the waiters were very prompt. The tables were clean and neatly arranged with the necessary cutlery.
The room service was also very good.
I would like to visit it again sometime in the near future.