Today, Saturday, 04-05-2024, 10:30 a.m., had shaving done, but just for shaping hair on the corners of the forehead, I was charged for a full haircut. When questioned, the response was very impertinent and rude stating that anywhere you go it is the same so better pay up. Especially, the lady in the counter was so arrogant in her response. I would like to register my condemnation for the way the staff behaved and for the excess amount they charged for something that was not actually done. I would appreciate if the management instills some basic courtesy and good behaviour in their staff when speaking with customers.