I went in for threading and facial after booking an appointment and announcing I had a voucher. the person assigned to me kept pushing for more expensive facials, when I said I was not interested, wanted a basic one, she didnt seem very pleased. it is a big parlour.
But was mostly empty, and given their services, I am not surprised. despite being empty, the lady took her time to find me a room that was’empty’. It was smelly room with damp and dirty’bed’ that she did not bother to wipe down before we began. same with the clothes I was given to change into.
The massage barely lasted 10 minutes, and the face mask was left on for far too long. when she came back, I could figure out why, she had been lunching, and didnt bother washing her hands with soap after, so the rest of my facial I could smell radish.
And other masalas off her fingers! disgusting! my threading also left many stray hair, and billing took another 20 minutes, as this time the manager was off lunching. I’m never going back, coupon or not. damp smelly disgusting place with the most inept staff ever.