Bought a Haier Water Heater in Delhi to find that it broke down in 2 winters itself. To add to the wows, the warranty support is a gimmick in Haier.
The stated warranty of 4 years is just a Sales pitch. When we approached the support team, they wanted MONEY for every thing(visit / part). The service team is so rude that I was wondering if the support is outsourced to local service dealers.
Wrote escalation mails to customer-support twice, but every time got an auto reply that they would revert in 24 hours which never happened. In nut shell, the product is pathetic, and support is dismal.
A never buy brand. Absolutely mis-leading. It is a Chinese company, so now I have realized that my buying choice itself was wrong.