I am travelling from Mumbai to Indore, bus arrival time was 8 PM but they arrived at 9 PM, when asked why it was late they said heavy traffic above all this the no. Shared on sms was continously off and I called at the indore office they did not give me proper answer thrice, fourtth time they gave me mumbai office no. Which later informed that bus is stuck in traffic will take more time.
It is a multi axle volvo bus with third class ambience, bus driver and conducter both are rude fellows.
My PNR No. Is 73095012