Dont ever dare take Hathway service at hyderabad coz you will end up screaming on yourself. Most pathetic and unresponsive customer care who dont have a clue why they have been put in that chair. The only answer they ever give you, when your internet is not working, is that it will start in 4 hours.
Wait for 4 days and still it wont work. The way they talk is as if they doing you some favor by providing internet, I dont know when they would realize that customers are paying for their salary
Due some poor quality cable they lay, it terminates connections (which often happens) then u will not have connection for days and customer service is a useless. They will fix things at leisure. Even government is more responsive than them
Atleast airtel guys would start looking into the problem and assure you of a 12 hour fix even if its overnight.
Please avoid this guys.