I had hathway broadband before. When I was a customer of hathway I had multiple issues No internet, no response from Customer care, No response from line engineer etc. At the end of the day my issues were never addressed. I had even raised my issue to Hathway Nodal officers, but non of them responded back. This clearly shows that the hathway is only money oriented company.
HATHWAY DOESNT VALUES THERE OWN CUSTOMER, THEY ONLY WANT MONEY FROM THEM.
Inspite of multiple attempt to address my issue, I was been told that "This issue wont happen again", but the very next day that the issue reappear.
Hence, I moved out of the stupid Hathway broadband. I have no ACT connection, Which is 100 times better than the Hathway broadband. And also, I would like to recommend all to get ACT connection, dont take hathway connection at any cost. It is the worst service provider. Dont fall in the trap.