I have been using Hathway broadband for the past three years. The qulaity of the service has been generally very good compared to other ISP. In past three years I have faced complete down time for only a few hours. The support provided by the costumer care executives is to the point. My personal experience with Hathway is very good and I would definitely recommend it to my friends.
Coming to performance they give what they promise. I use 2 Mbps plan and I always get that speed. A very good option if you are planning a new broadband connection.