Hathway is sending SMS to all its old customers to reactivate their broadband connection and promises 2 months free DTH connection with free set top box and installation. Once you pay the amount and activate your broadband connection, they will not bother to install the DTH. In Bangalore you will mostly interact with a lady by name Chaithra(Mob Nos: 9008867322 and 7019137100). Chaithra or any of the Hathway employees will not pick your call and neither respond to you on WhatsApp. Please be aware that Hathway is making fake promise of free 2 months DTH, which you will never get!