Hi I am Chirag.
Before few months I was searching for a good broadband to put it at my home. I found Hathway Broadband at that time. It was having good plans so I decided to put hathway broadband at my home. I contacted to the hathway broadband they told that one of their service man will come at home and will do all the procedure. So after two days he came, we did all the form filling procedure and he asked for payment in advance so I paid it. He told that the connection will be fixed in one week. One week was passed no body came. I called to the customer service, they asked me to wait for more two days because of some system problem. I agreed and waited for more two days but still nobody was there. I again called to the service center. This time they gave me final 5 days. Again I agreed. On the 5th day they came means on 14th day after payment they came to home. They came, started their work. After one hour work they came to me and are saying that the broadband cannot come to your home. They should check it out before taking payments. I was very disappointed. I asked to return my payments. So they told that I have to go to office and collect my payments. I was disgusting. I had very bad experience with Hathway Broadband.
So I prefer to any better broadband than Hathway.
Thank You.