I got a new Hathway connection in Oct 2014 for my house in Bellandur, Bangalore. Within 4 days I raised my first complaint saying that the internet is getting disconnected frequently.
They never fixed it even after complaining for 5-6 times.
Then I decided to cancel the connection and go back to my previous provider. I raised the request for disconnection 3 weeks ago, but they are still whiling away time and not disconnecting.
I wonder if I will ever get my refund which I had pre-paid for 3 months. Worst experience!