I strongly suggest you not to take hathway broadband ever i will tell you my ownself experiences if you want new hathway connection they will call you back to back but you complained about your service your internet connection they even don, t pick your call i am also using their plan of 25MBPS but i am unable to surf a video continue without buffering i also mail them more than 80 but they never reply you back. If they by mistake pick our col ther have standard answer set which they give to all their customer that once you have switch on and off then the speed will increase automatically but this never ever happen ifwei want talk to their manager they always says that the manager is busy our engineer will visit to your home but this will never happen this is not only happen in my area it happen all over the area they provide their service i ask from many of my friend they tell me the same. SO my friends stop wasting your energy your valuable time and your valuable money in this broadband.
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THANX